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Sales Assistant

Company Name: Al Futtaim Private Company LLC
Employment Type:Full Time
Location: Dubai
Experience: 2-5 years
Degree: Bachelor
Gender:Any
Age:Any  
Nationality: Any
Salary:Unspecified
No. Of Vacancies:1
Job Description:
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
Overview of the role
The Sales Assistant participates to the brand development and acts as the ambassador of the brand.
 
What you will do
Client advisor & service expert
Greet, serve and advice all customers in a personalized way
Able to present & sell the whole product range by developing strong product knowledge
Be proactively involved in cross and up-selling on all products in his / her category, and able to introduce new categories
Offer personalized services
Communicate and deal with all different customer levels and nationalities
Achieve individual sales target and contribute to the achievement of store target
 
Brand awareness
Be an ambassador of the brand history, culture, quality and know how
 
Building Customer relation
Build, strengthen and follow-up relationships to existing customers and acquire new customers
Collect / register and update information in the customer database / client book
Participate in customer events
Inform customers on new products and share feedback with management
 
Operational expertise
Operate the Retail Pro system, in all areas relating to sales transactions, cash handling, stock inquiry and customer database input and participate in inventories
Respect the in-store display and stock / back-office organization
Respect grooming / policies and procedures / internal control
Hands on involvement in store operation (replenishment, standards, delivery)
 
Required skills to be successful
Retail operational skills (stock, VM, systems, cash…)
Customer service and results oriented
Excellent relationship skills
Integrity and trust
Proactive with good team spirit and able to take initiatives
Computer skills.
 
What equips you for the role
Min 2 years of experience in retail or hospitality industry
Good knowledge of the fashion/beauty industry and trends
 
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…