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Regional Relationship Manager

Company Name: HSBC
Employment Type:Full Time
Location: Dubai
Experience: 2-5 years
Degree: Bachelor
Nationality: Any
No. Of Vacancies:1
Job Description:
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Commercial Banking serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities. This role exists within the ISB business which is a significant contributor of revenue to CMB and consists of a network of dedicated bankers across more than 60 countries. 
We are currently seeking an ambitious individual to join our Commercial Banking team, working together with colleagues to define, manage and achieve divisional business targets.

In this role, you will:
•    Grow sustainable revenues from the existing customer portfolio with responsibility across the region for customers and targeted acquisition of new quality customers
•    Ensure proactive relationship building/customer contact plans and pipeline management for both existing and new customers
•    Monitor the client portfolio regularly and generate quality assets through the use of appropriate risk management tools, priced appropriately for risk and within customers ‘ and HSBC’s risk appetite
•    Establish an effective working relationship with Risk in order to validate the accuracy of the customer risk profile, and ensure sustainable asset growth
•    Maintain a proactive calling programme to service clients, ensuring senior management and key stakeholders for large corporate clients are contacted regularly
•    Ensure a quality service for all customers by owning customer engagement, ensuring service excellence at all times, for all aspects of any customer, prospect or professional’s interaction with HSBC
•    Support achievement of the HSBC vision, values, goals and culture in personal behaviour, actions and decision making 
•    Provide technical leadership and support technical excellence by searching out external best practice, monitoring technical and professional developments, sharing knowledge and encouraging others to do the same in the best interests of HSBC and its customers
•    Encourage and enable constructive cross-country and cross-business teamwork by demonstrating collaboration and matrix management in action and challenging actions and behaviours that are not consistent with HSBC’s diversity policy and/or the best interests of the business and its customers
•    Develop and recommend changes and improvements to operating models, procedures and practices based on subject matter expertise and understanding of HSBC and market best practice
•    Communicate and adhere to HSBC policy and procedures in order to ensure good operational, financial and project management, policy and procedural compliance and early identification and effective resolution or escalation of issues that arise
•    Contribute to the implementation and monitoring of the application of policies, governance frameworks, procedures, practices and standards to ensure quality, effective risk management and regulatory compliance
To be successful in the role, you should meet the following requirements:
•    Broad corporate banking and relationship management experience
•    Proven track record in business development, identifying opportunities, and successfully on-boarding of new clients
•    Proven experience in stakeholder management
•    Regional experience preferred 
•    Experience in managing and growing a portfolio 
•    Ability to position bank propositions for the region
•    Strategic thinking and high level of business acumen and commercial awareness
•    Strong communication, presentation and influencing skills
•    Graduation degree is a must – to secure a UAE Visa and Work Permit