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Head of Rail Competence Centre

Company Name: DHL
Employment Type:Full Time
Location: Dubai
Experience: 7 years
Degree: Bachelor
Nationality: Any
No. Of Vacancies:1
Job Description:
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
 Global Forwarding Freight – United Arab Emirates has an opening for a Head of Rail Competence Centre where you will oversee operations for the Rail & Road Freight Department.  Join us now in connecting people and improving lives.

 In this Head of Rail Competence Centre position
You will take full ownership of and drive all our road freight activities in Country/Rail Competence Centre allocated business leveraging our unique digital Saloodo! Platform.
You will develop plans to grow the road freight business in a profitable manner and constantly monitor progress.
You will oversee, develop, and manage all rail & road freight operations as well as analyses daily, weekly, and monthly development of key KPIs.
You will identify new opportunities to grow and expand the customer base, actively engage with customers to develop our business.
You will ensure that the Saloodo! Digital platform provides consistent customer experience to carrier & shippers – considering local requirements as needed.
You will actively manage key stakeholders on various levels – Country Management, regional management, own team, shippers & carriers to drive the success of the rail & road freight department.
You will manage country teams who perform day to day responsibilities such as customer service, incident management or carrier review meetings.
You will establish regular carrier meetings and ensures that these are conducted for all key carriers.
You will ensure compliance with company/ local statutory obligations and legislation related to safety, health, security environment & quality.
You will engage with Sales and Marketing to sell solution internally and externally and work on RFQ/RFI’s for business allocated to Control Tower.
You will work with key stakeholders to ensure Control Tower operations provides on-time service forPre-carriage activities within country allocated to Control Tower
Cross-border movement within countries allocated to Control Tower
Customs agent/Customs team for green light process for clearance
Customs agent/Customs team for timely clearance as per agreed timeline
Provide customer with timely update on shipment status

 Now, here’s what we need from you
 A Bachelor’s Degree or equivalent experience/qualification
7 years of operational Rail and Road freight experience
Management and Leadership experience, ability to manage in matrix setup
Interest in digital solutions

 We offer:
Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
Possible further career development
Competitive salary