Customs Entry Agent
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|COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL UAE is the recognized market leader in Express logistics and an Employer of Choice – ranked consistently as Great Place To Work in the UAE for 5 consecutive years, with a 2019 global ranking at #4!
Join our team and discover how an international network that’s focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express
ABOUT THE ROLE
The Customs Entry Agent has to ensure 100% compliance with all regulatory requirements related to customs clearance. Should have clear understanding of all Department KPI’s and Network Operations and ensure timely customs clearance of shipments taking into consideration that all DHL customers have an express requirement and are looking for instant and immediate action.
Accuracy and speed are the key required characteristics; organising and prioritising the job within the stipulated time frame is the key to success for this role. You must be a self-learner, detail oriented and an excellent team player.
All custom pre-alerts are declared to customs on time.
Ensure accuracy of HSCODE, Goods country of origin, no of pieces, weight value, and currency while lodging an entry to customs.
All clearance through Dhabi system has to be submitted at line items.
Shipments which require special handling needs to be updated with appropriate preset ACA statuses / Bond Reasons.
Shipments cleared which requires regulatory approvals should be handed over to the respective supervisors for getting it endorsed by the inspection.
Follow Gateway clearance procedures as outlined in the GSOP manual and ensure strict compliance with all regulatory requirements.
Ensure proper record keeping is done and reports & files are updated timely and appropriate manner
Should be a self-learner and should keep himself updated with the current changes in the customs rules and regulations and with the current trends of shipping and logistics industry.
To be a successful Customs Entry Agent, you should be customer focused and understand the importance of each shipment with clear priorities and understanding of the express requirements of each customer. You must have excellent planning skills and be exceptionally organized with exceptional attention to detail.
Excellent Communication with fluency in English and Arabic
Excellent attention to detail and accuracy
Typing speed of 35 words per minute
Working knowledge of Microsoft Excel & Word.
Sound knowledge of the UAE customs code and practices
Must preferably have completed degree/diploma