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Workshop Supervisor

Company Name: Al Futtaim Private Company LLC
Employment Type:Full Time
Location: Sharjah
Experience: 5-8 years
Degree: Bachelor
Gender:Any
Age:Any  
Nationality: Any
Salary:Unspecified
No. Of Vacancies:1
Job Description:
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
About the position:
To maximize the sold hors from Aftersales operation to meet the revenue performance objectives through target setting 
Identify revenue generation streams for developing workshop net-sales and profitability. 
Handle the customers in the location and frequent visit to customers location in the designated area for business development. 
Identify and management of FIR concerns, and set actions to close GAP on set KPI’s
Ensure and management of attendance of all associates.
Planning & scheduling and Time clocking
Plan, Review, Manage and Implement utilization, productivity and efficiency of Technician & wash bay as per Standard Operating Procedure.
Review and manage quality control and action deviation to ensure reoccurrence through training and coaching.
On-time delivery of vehicles as per promised delivery time
On the Job coaching and identify training needs.
Conduct performance management review, Individual Development plan and disciplinary action where required
Promote associate engagement and conduct impact planning session.
Vehicle Warranty Repair Management 
Adherence to warranty process, rules and regulations as stipulated to the Principal. 
Workshop Inventory
All tools and equipment’s availability/maintenance
Ensure all technicians tools and equipment comply as per distributor tool list.
Review current and assets and recommend replacement and additional equipment and maintenance, Callibration
Manage asset disposal
Lubricant and Consumables Stock 
Consumables and wash bay product management
Monthly Oil and consumable inventory audit.
Compliance and reporting to HSSE and 5S activities
Manage environmental compliance and ensure proper scrap and waste management
Implementation and adherence to all SOP’s, memorandums and commination as issued by Head Office or Principal
 
About you:
Bachelors / Diploma in Mechanical Engineering
Technical certifications 
5-8 years of overall experience with automobile dealerships, preferable in commercial vehicles. 
Automotive dealer / distributor business processes, working knowledge of MS office, SAP skills, KPI driven, customer focused, operation focused, ability to lead to change, provide leadership and inventory management skills
Valid UAE Driving License, Heavy driving license