|GP Strategies Corporation
|No. Of Vacancies:
|GP Strategies Corporation is a global performance improvement solutions provider of training, eLearning solutions, management consulting and engineering services. GP Strategies’ solutions improve the effectiveness of organizations by delivering innovative and superior training, consulting and business improvement services, customized to meet the specific needs of its clients. Clients include Fortune 500 companies, manufacturing, process and energy industries, and other commercial and government customers. Additional information may be found at www.gpstrategies.com.
GP Strategies has an immediate need for a Training Coordinator to be responsible for coordination and administration of all trainings, training facility, platforms, participants and training facility digitalization
Seeking an energetic, detail-oriented and customer focused Training Coordinator to help administer all aspects of our client’s training programs. You will work closely with the client team to set up sessions, prepare workshop logistics for on-site and virtual programs and act as first line customer service support.
The specific responsibilities for the role will include:
(Site related tasks will resume once in person training returns)
Administration and Participants Management
Online/Off-line training set up(e.g. preparation of training equipment, cars, moderation kits, digital studio and tools such as streaming, surveys, VCT, etc.)
Training facilitation (e.g. supporting trainers with moderation of training activities and facilitation when and if required)
Provision of ongoing business support to training participants: hot line for the participants / dealers: Pre-requisites to trainings, logistics etc.
Monitoring and management of training platforms, reporting tools, and TMSi
Training dashboard data analysis and coordinating with collecting relevant business KPIs
Preparation and steering training target achievement & communications to the markets
Support in conducting training needs analysis-Creation of training calendars and digital training catalogue-Reporting and creating management presentations
Steering training digitalization topics and roadmap-Supporting trainers and training platform admin (TMSi) in creating training videos, learning paths, online contents, etc.
Skills and experience required:
Prior experience in training coordination/administrative type background preferred.
Strong technical aptitude with the ability to absorb technical processes and apply them quickly.
Working knowledge of Microsoft Office, MS Teams, Excel, Word, WebEx, PowerPoint is required
We are seeking candidates with the following competencies:
Must be a self-starter with proven ability to follow detailed processes.
Ability to work independently and in a team setting, while managing competing priorities.
Superior organisational skills and attention to detail.
Detail orientated individual that can document and track very involved requests for training management coordination activities
Strong customer service, relationships building, quality, and continuous improvement skills
Ability to think critically and communicate effectively with a global audience
Highly flexible with an interest in working within a global framework (different time zones); and an ability to adapt quickly to a changing environment.
Mindset for continuous improvement, efficiency and productivity
Superior communication skills (written, virtual and in person) with the ability to interact with customers at all levels.
Why join us:
Diversity comes naturally to us at GP Strategies. With more than 4000 employees in over 30 countries, being diverse is second nature. Yet, it is more than just about location, our style focuses on performance and revolves around respect, fairness and working collectively to achieve our goals.
We support our people, no matter who they are, or where they are from because they have different perspectives and attitudes. That is how ideas are born and enable us to work smarter. It just makes sense that we cater for a range of different circumstances, offering flexible work practices designed to let you fit in work around your life, not the other way around.