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Technical Advisor – Toyota & Lexus

Company Name: Al Futtaim Private Company LLC
Employment Type:Full Time
Location: Al Ain
Experience: 5+ years
Degree: Bachelor
Nationality: Any
No. Of Vacancies:1
Job Description:
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

About the Position:
Al Futtaim Motors – Toyota is currently looking to recruit an experienced Technical Advisor who will do the symptom confirmation, diagnosis & repair of complex customer vehicle concerns based on direct interaction & road test with the customer, to identify the location, source and magnitude of the customer complaint.
The Technical Advisor role will report to the Workshop Manager. This role is specifically designed to interact with customer that experience technical issues. A very knowledgeable role in terms of technical issues to resolve and fix with proper diagnosis.  
About You:
The ideal candidates will have the following qualifications, skills and experience:
Diploma or Degree in Technical school / Certificate/ Diploma in Automobile / Mechanical Engineering
Minimum Experience of at least 5 years as a Diagnostic Master Technician in the automotive industry or similar role.
A broad based knowledge to service as a reliable consultant is absolutely essential for this role and be able to provide up-to-date technical information in response to customer inquiries. 
Fluency in both the Arabic and English language is imperative for these positions.