Team Leader – Housekeeping
|Employment Type:||Full Time|
|No. Of Vacancies:||1|
|Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join InterContinental Dubai Marina as Team Leader- Housekeeping|
InterContinental Dubai Marina is a Five Star luxury hotel in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.
Under the general direction of the Director of Housekeeping, and within the limits of established InterContinental Hotels Group policies and procedures, you will promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.
In addition, your responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly, and engaging service
Lead the day-to-day operation of the department to ensure service standards are followed
Handle Guest concerns and react quickly, logging and notifying the proper areas and complying with Company’s Corporate Code of Conduct
Assist with the preparation of efficient departmental work schedules
Actively participate in daily briefing, daily warm up and department meetings as well as contribute to on the job training and maintain records of the colleagues
Ensure Room Attendants are informed daily about priorities in their section
Follow departmental policies and procedures
Report necessary maintenance items
Follow all safety and sanitation policies
Other duties as assigned
Ideally you should have:
At least 2-year experience working in a 5 star hotel industry in a Housekeeping environment
Excellent communication skills
Must speak fluent English
Knowledge of Microsoft Office and Opera
In return we’ll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we’ll give you Room to be yourself.