HomeAll JobsReservation Agent

Reservation Agent

Company Name: Pullman Dubai Jumeirah Lakes Towers
Employment Type:Full Time
Location: Dubai
Experience: 2-5 years
Degree: Bachelor
Nationality: Any
No. Of Vacancies:1
Job Description:
Takes reservations over the email, phone, by fax or internet and handles all associated operations.
Increases and optimises room sales in line with the brand and hotel’s sales policy.

What is in it for you:
Fully furnished accommodation and transportation
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
Follow up the administration of reservations very thoroughly, making check-in operations easier for the front desk team.
Presents the brand and/or Group’s loyalty programme to customers; adapts the sales pitch to each customer.
Provides answers that are adapted to customers’ needs, taking the accommodation possibilities into account

Your experience and skills include:
Service focused personality is essential; customer related experience an asset
Ability to work well under pressure in a fast paced environment
Excellent communication skills and a professional presentation
Ability to work cohesively with fellow colleagues as part of a team

Your team and working environment:
Friendly working Environment
We give opportunity to our team members to be innovative

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.