People Partner – Digital & Technology
|Company Name:||Chalhoub Group|
|Employment Type:||Full Time|
|No. Of Vacancies:||1|
|Who we are |
We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.
To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.
What you’ll be doing
At Chalhoub, you’ll up-skill in the everyday! Working as an experienced People Partner, you will be responsible for helping attract, develop and support an exceptional group of people. You will be working closely with the Digital & Tech leadership team to provide: operational HR support, strategic advice, guidance and best practice solutions. You will do so in line with Group HR policies and principles, whilst also creating bespoke initiatives to enhance the employee experience and support the achievement of business strategies and culture change.
This is a role that combines operational and strategic responsibilities, requiring a solid HR background in addition to sound commercial exposure and mindset to successfully partner with and influence all areas of the business.
Define, develop and implement our people vision to support our ambitious business strategy
Review the brand/function’s operating model and workforce planning approaches to ensure optimal organizational structures are in place to support future focus, growth, scalability and employee satisfaction
Work with the team to consider competitor and industry approaches and translate these insights into roadmaps that define the employee experience, reveal gaps and pain points, and identify key opportunities for business enhancements and innovation
Provide guidance and recommendations on the most complex issues, supporting our team in all related people areas including: recruitment, performance management, succession planning, retention, talent development, compensation and rewards, employee relations, and employee engagement
Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, customer‐centred services
Be an active and effective member of the Leadership Team, ensuring the high visibility, focus and delivery of the People and Culture strategy
Act as a change agent by looking for new ways to improve the employee experience and define our brand/function employee value proposition
Lead the development of initiatives in line with Localization Strategy
Continually assess our existing policies, procedures, and programs and put forward recommendations to improve efficiencies and employee satisfaction.
Lead the on-going design and execution of brand/function specific employee onboarding, training and development programs to improve the depth and breadth of the team’s skills set and to raise awareness around behavioural, technical and leadership competencies
Work with the Group’s Talent Acquisition team to ensure internal and external recruiting strategies result in relevant, high calibre candidates being identified
Work closely with Group HR to implement the annual performance management cycle and act as a change agent within the brand/function to support the introduction of new approaches and performance platform
Continually review and monitor the effectiveness of employee commission schemes and put forward recommendations for change
Identify our HiPOs through employee profiling; educate teams around career paths and support all succession planning and talent development activities
Encourage a “growth mindset” amongst team members by collaborating with our Learning team to assess training needs so relevant and inspiring training and development programmes are available and monitor the brand/function’s training budget and individual’s learning consumption
Use all available HR data to ensure HR analytics supports all reporting, action planning and decision making and put forward recommendation for change
Act as a coach and mentor to our people and provide advice and guidance to our leadership team, using HR data analytics, external benchmarks and best practice approaches to support decision making
As part of our cultural transformation, provide advice and guidance to leaders and managers around how to act as role models to create a positive and inspiring team climate
Champion both Group and brand/function specific Diversity and Inclusion initiatives, with a key focus on culture change, nationalisation and employee wellbeing
Collaborate with the Group’s People Experience team to design employee engagement surveys, and be accountable for the necessary action planning and improvement goals
Develop key performance indicators to help identify progress and improvements made on employee engagement and ensure continual improvement
Manage all people and process related employee communications, using My Chalhoub and other inspirational approaches to embed key messages.
Lead/Support annual manpower planning with Brand/Function Leaders and ensure vacancies are managed in line with the approved budget and executed as per the correct recruitment process
Assess current roles and provide recommendations for new roles in coordination with Business Head and Vertical Head of People
Participate in the recruitment process through assessment centres or competency-based interviews
Review all proposed internal transfers within the vertical and provide recommendations
Ensure all escalated employees’ grievances are closed
What you’ll need to succeed
Extensive experience (5+ years) in a People Partner/HRBP role – ideally in a digital or tech-focused environment
A university degree in a relevant field of study is highly desirable
Demonstrable experience of developing and delivering strategic HR initiatives
Be an expert relationship builder, able to communicate with, engage and influence at every level
Previous experience of positively impacting employee engagement through the delivery of HR initiatives and communication
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.