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Operations Lead

Company Name: Carrier
Employment Type:Full Time
Location: Dubai
Experience: 2-5 years
Degree: Bachelor
Gender:Any
Age:Any  
Nationality: Any
Salary:Unspecified
No. Of Vacancies:1
Job Description:
Coordinates, prioritizes and resolves issues encountered by a more experienced team.
Optimizes the usage of manpower, standard time, equipment and energy of more experienced team.
Escalates critical/complex issues that will impact the business.
Manages more experienced team according to established programs and objectives.
Quality Issue Management
Contacts customer, collects feedback, and establishes and maintains good relationship with customers.
Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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