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Long Term Operations Manager

Company Name: Mercure Dubai Barsha Heights Hotel Apartments
Employment Type:Full Time
Location: Dubai
Experience: 2-5 years
Degree: Bachelor
Nationality: Any
No. Of Vacancies:1
Job Description:
Inspiring and engaging. As a Long Term Operations Manager
you will show your leadership and interpersonal strengths to maximize the Long Term Operations, and ensure an exceptional guest journey.

What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
Lead and manage all aspects of the Long Term department and ensure all service standards are followed with friendly and engaging service.
Handle guests concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices
Provide potential tenants with a tour of property highlighting the valuable features of the Hotel in order to convince guests and influence lease.
Organize meetings during which Long Term operations are discussed to identify solutions necessary for achieving occupancy targets
Processing of clients’ applications and long term contracts to close a deal.
Maintain contact with tenants during their tenancy period to oversee their welfare and help resolve property issues.
Negotiating with the tenants the terms of a lease, amount to be paid and period of payment.
Ensure that proper documentation and storage of the Long Term leasing files.
Develop and implement policies necessary for improving profitability and efficiency of the Long Term Department.

Your experience and skills include:
Service focused personality is essential and previous leadership experience required
Prior experience working with Opera or a related system
Proven ability to build and maintain good relationships with all stakeholders
Communicate thoughts, actions and opportunities clearly with strong networking skills
Ability to lead by example, believe in a strong team culture and set the scene for high performance

Your team and working environment:
Located along Sheikh Zayed Road in Barsha Heights right next to Dubai Internet City Metro Station. The hotel is nestled in the key business and commercial district of Dubai Media City, Dubai Knowledge Park and Dubai Internet City. Mercure Dubai Hotel offers a unique hospitality experience for business & leisure travelers and well as for long stays at an affordable price. Close proximity to Mall of the Emirates, Palm Jumeirah and major tourist attractions.
An elegant hotel with 1015 suites and apartments spread over 41 floors. Each contemporary room features floor to ceiling windows that have exceptional views of the city & skyline. For meetings, trainings and social events the hotel offers an extensive range of multi-functional meeting and event spaces.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.