|Employment Type:||Full Time|
|Experience:||5 – 7 year|
|Job Requisition ID: 35728|
No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
About Al-Futtaim IKEA
We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
We believe in discovering and developing the talent in each of us and we offer positions that challenge your skills and inspire you to grow.
Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.
You will provide irresistible food offers of good taste and quality by supervising the daily back of house restaurant operations, maintaining fully stocked kitchen inventory and comply with safety and cleanliness standards. You will manage your kitchen co-workers and guide them to deliver quality food on time, all served in a friendly, safe and efficient way. You do this through your ability to lead and inspire a big team along with your deep knowledge and passion for the IKEA Food range.
What’s more, we believe that you have the following knowledge, capabilities and motivation:
Live and share the IKEA values every day
Diploma in Culinary or equivalent
5 – 7 years’ experience of working in vibrant and high volume retail environment of food service business
Excellent knowledge in food recipes, kitchen production and food safety
Sales-driven and passionate about food and people
Experience of managing/leading and developing a team
Understand KPIs and how to affect their results through departmental actions
About The Role
You will work together with IKEA Food management team and lead and manage the kitchen production team to fulfil the purpose of food function by building business and people together. You will strive to make people smile while providing irresistible food offers in a welcoming atmosphere that gives our guests a good reason to return again and again. You will take ownership for ensuring food safety in all parts of the store and train others as appropriate. You will lead and manage co-workers to provide irresistible food offers of good taste and quality served in a safe and efficient way.
Key Specific Accountabilities
Ensure our guests are always in focus and strive to make them smile. Meet and serve our guests showing empathy and care. Willing to listen and support them with an attitude based on the IKEA values.
Always look at our store through the eyes of our customers. Have a daily dialogue with our guests to get continuous feedback about their experiences and to learn more about their needs and wants, then take action based on their input.
Actively implement the range matrix (global and national) by securing quality and availability.
Serve high-volume dishes that suit the taste of the many people on the local market.
Secure that we prepare all food in line with the product sheet and secure the quality and appealing presentation served at all times.
Utilise everyday commercial opportunities to grow sales and profitability according to the goals in his area. Work with the Functional Commercial Review and other appropriate tools to do so.
Co-operate with the Commercial Restaurant Manager to enhance Swedishness and the link between the IKEA Restaurant & Café and the Swedish Food Market when appropriate.
Passionate leader who can bring business and people together, inspired by the IKEA core leadership capabilities and strive to continuously develop as a leader.
Committed to the development of his team and secure their training to ensure all co-workers understand the IKEA Concept and other key guidelines, and how they have an impact on their specific roles.
Ensure that the operations of all IKEA Food areas in the IKEA Store operate in accordance with IKEA Quality and Food Safety requirements
Strive towards accurate sales forecasts for his area to enable proper supply planning, ordering, efficient goods handling and stock control.
Secure optimal productivity by ensuring a staff planning process aiming for the right number of competent co-workers, at the right times, in the right places to meet guests’ needs.
Ensure that all food incidents, or potential incidents, are reported through CASYI act in accordance with the IKEA Sustainability Direction and work with his team to take actions that contribute to sustainability, such as waste management.
Use the full potential of the IKEA Concept, tools, manuals, guidelines and other best practices.
Utilise relevant reporting tools, such as profit and loss, NAVISION, the Functional Commercial Review, IKEA Customer Satisfaction Survey and Growing Together, to develop the IKEA business, himself and his team.
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
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