IT Operations & Support Engineer
| Company Name: | The Emirates Group |
| Employment Type: | Full Time |
| Location: | Dubai |
| Experience: | 4+ years |
| Degree: | Bachelor |
| Gender: | Any |
| Age: | Any |
| Nationality: | Any |
| Salary: | Unspecified |
| No. Of Vacancies: | 1 |
| Job Description: |
| Job Purpose To restore normal IT service operations within agreed service levels and business priorities and minimize the adverse impact on business operations for Emirates Group and External Clients. To be a Single point of contact (SPOC) for the assigned incident resolution and service requests. Qualifications & Experience Information Technology/Communications: 12 Years schooling or equivalent, Experience 4+ years Knowledge/skills: Training courses in communications, LAN networking, and customer support aspects from a recognized vendor or training institute Experience in the computer and communication industry as a support engineer dealing with LAN/WAN networks. Knowledge of using PCs and peripherals as well as other office tools such as MS Office and Email Service Desk & Incident Management Problem Management Infrastructure Operations User support Leadership Role: NO |
