Intern – Front Office Operations
| Company Name: | FIVE Hotels and Resorts |
| Employment Type: | Full Time |
| Location: | Dubai |
| Experience: | 0-2 years |
| Degree: | Bachelor |
| Gender: | Any |
| Age: | Any |
| Nationality: | Any |
| Salary: | Unspecified |
| No. Of Vacancies: | 1 |
| Job Description: |
| The Team Our Lifestyle team is an integral piece of the puzzle. They are cultured yet trendy hosts with an innate ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond – crafting exciting memories for our guests that last a lifetime. The Candidate As an Intern you will join a committed team, driven with the intent of delivering ‘FIVE-star’ experiences to an international diaspora in the heart of vibrant Dubai and Zurich. The VIBE at FIVE is all about performing optimally while having the best professional experience of your life. You will be expected to have a passion for your role, disrupt norms all whilst having the best time of your life. As our ideal candidate, you have proven experience in a highly active environment. Your organizational, communication, and leadership skills are second to none and you enjoy developing guest solutions that break boundaries. We are looking for a natural self-starter who demonstrates creative and critical thinking abilities, can focus on, and execute, tasks with a sharp eye for detail. An outgoing, people-friendly personality with an ability to think ‘on your feet’ during changing situations is also essential. You’ll work closely with the management team to develop constantly evolving service goals Key Responsibilities Registers guests and accommodates special requests whenever possible Uses suggestive selling techniques to sell rooms and to promote other services of the Hotel Updates Housekeeping Department by notifying them of all check outs, early check ins, special requests and day-use rooms Reads and initials the logbook on a daily basis. Be aware of daily activities taking place in the Hotel Reports any unusual occurrences or requests to designated Manager Stays up to date on rooms rates, packages, discounts in relation to other departments Complete check-in and check-out procedures efficiently Deliver and safely storage Guest luggage Responsible for returning guests’ passports after scanning them immediately Serve as a key point of contact for Guests and efficiently respond to Guest enquiries Requirements What We’re Looking For A Hands-on approach with a ‘can-do!’ work attitude; with a fun-to-work-with energy at all times! A commitment to delivering exceptional guest services with a passion An ability to find creative solutions while taking ownership for all duties and tasks assigned Teamwork-oriented Internship period of 6-12 months Fluency in English (spoken and written) is a necessity with proficiency in multiple languages will be a bonus Benefits Rewards At Work! Benefits For Life! Live the exciting FIVE Life Attractive incentive schemes Rapid career advancement |
