Inside Sales Representative
Company Name: | FTI Consulting |
Employment Type: | Full Time |
Location: | Dubai |
Experience: | 1+ years |
Degree: | Bachelor |
Gender: | Any |
Age: | Any |
Nationality: | Any |
Salary: | Unspecified |
No. Of Vacancies: | 1 |
Job Description: |
The Inside Sales Representative (ISR) position is an opportunity lead and meeting generation role working in concert with FTI account management teams and direct sales professionals. Working from our internal database and CRM system, as well as publicly available information from customer web sites, industry associations, and business intelligence services, the ISR will call targeted customer contacts to introduce our solutions, qualify interest, and schedule meetings for the direct sales professionals. FTI’s Technology segment provides comprehensive eDiscovery software and services, digital forensics, data privacy and information governance and blockchain solutions, therefore it is not expected that the ISR will close new deals over the phone. However, as the ISR gains added knowledge and experience, it is expected that they will be able to qualify newly identified deals to determine the match of the prospect’s needs and decision criteria with FTI’s Technology competencies and competitive advantage. What You’ll Do Contact 50 leads per day from the CRM database, or ISR-generated names from publicly available resources Connect with 10-12 contacts a day to explain our solutions and generate interest for a meeting Schedule 2 meetings per day (on average) with interested contacts Maintain call records and activity notes in CRM database and other internal tracking methods Participate in go to market campaigns for lead generation and contacts attendance Communicate with team members to transition call and meeting information as well as receive new account information from the team Maintain daily contact with the sales management team to discuss accounts and prospects within those accounts Basic Qualifications Bachelor’s degree At least one year of sales experience having sold eDiscovery services Positive, engaging, and resilient approach to telesales position and duties Preferred Skills Excellent communication and listening skills Quick learner and curious by nature Organized working style, and committed to deadlines Ability to understand key value proposition for FTI’s Technology solutions and other adjacent service offerings Ability to comprehend and articulate how the prospects and clients will recognize value by engaging FTI Strong reasoning skills and the ability to explain how a customized set of services might be combined to create an overall client solution Capability to understand the eDiscovery process and how different events in the lifecycle impact a prospect’s decision criteria Ability to handle objections Ambitious, self-starter, responsive and reliable Legal industry experience preferred Knowledge and understanding of the target markets Microsoft Office skills (primarily Outlook, Excel and Power Point) Proficient in English #LI-KR2 Our Benefits Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. We offer a competitive benefits and wellbeing programme including private medical insurance, dental insurance, life insurance, income protection, flex critical illness cover, 5% employer pension contribution, holiday buy, discounted gym membership, interest free travel loans, paid volunteer hours and corporate matching for charitable donations, and much more. |