Information Technology Head
| Company Name: | Mark Williams |
| Employment Type: | Full Time |
| Location: | Dubai |
| Experience: | 5+ years |
| Degree: | Bachelor |
| Gender: | Any |
| Age: | Any |
| Nationality: | Any |
| Salary: | Unspecified |
| No. Of Vacancies: | 1 |
| Job Description: |
| Responsibilities: – Develop long-term strategies for the business divisions and local operating entities – Design the overarching approach and transformation path to advance the company’s digital and technical maturity across all sectors and brands – Develop a prioritized list of digital and technology projects to support business growth, customer interaction, operational efficiency, and improved risk management and sustainability – Collaborate with teams throughout the organization to evaluate current operations, identify opportunities, and develop action plans – Establish and execute an adaptive operating and sourcing structure that optimally utilizes internal and external resources – Lead the IT department to deliver outstanding results with minimal disruption while supporting the digital and technology objectives – Ensure the provision of efficient IT services throughout the organization, including managing the IT and IT security functions – Develop and communicate a vision, strategy, and agile operating framework for technology that aligns with the company’s goals – Supervise the portfolio of technology-driven initiatives that support digital transformation – Guide the ongoing improvement of the application environment to enhance user experience and facilitate data usage and analysis – Ensure the stability, security, and service quality of operational systems while optimizing IT spending to capitalize on technological advancements and cost management – Establish clear responsibilities and objectives for the IT team, and promote flexible, agile, and user-centric management and governance practices – Manage the domain’s vendor strategy, setup, and delivery of handbooks, best practices, and guidelines – Provide IT services through a combination of internal and external resources, such as hardware, software, infrastructure, network, security, service desk, and IT service management practices – Work with business and functional leaders to propose, agree on, and deliver services based on service level agreements – Execute the digital and technology transformation strategy – Direct and contribute significantly to company-wide digital and technology initiative – Ensure collaboration with business and functional units by actively participating in decision-making processes and coordinating resources and strategies – Integrate all digital and technology projects into the annual strategic planning process for business leadership commitment, resource allocation, and execution – Identify business development and growth opportunities enabled by digital and technology – Develop technology platforms to support digital sales, marketing, and commercial excellence – Expand existing e-commerce and digital businesses and platforms to achieve market leadership – Empower business units and regions to create integrated digital marketing strategies and engaging digital experiences – Supervise efforts to enhance customer and user experiences across the company, including technology interfaces and change management activities – Champion digital and technology adoption, modernization, and innovation – Identify and implement global best practices for digital, leveraging trends in the global FMCG, consumer goods, and e-commerce sectors, and addressing key consumer and customer needs across regions and business lines – Manage third-party companies providing domain-specific COE services Requirements: – Stellar academic accomplishments in Technology fields – Proven history of large scale Digital Transformation Programs – Over 15 years of work experience, with at least 3 years heading the Technology function – At least 5 years working within the FMCG sector – Experience working within a large multinational is preferred |
