|Company Name:||Fairmont Bab Al Bahr|
|Employment Type:||Full Time|
|No. Of Vacancies:||1|
|You must have complete knowledge of all food and beverage menus: The ingredients; the preparation; how items are served and with what; know your prices; know the promotions, special events etc..|
Understand the Server and runner tasks in the outlet and provide assistance as required.All the reservations are allocated as per the floor plan.
Always answer the phone politely using a friendly tone and being informative.
The telephone must be answered on a maximum of three rings.
If a customer has any questions, it is her responsibility to answer them accurately. Therefore, know your product and offerings.
Have a fair idea about general information around the city.
To be aware of all the policies and procedures in the Hotel.
Excellent communication skills in English, both written and verbal.
Previous customer service experience required