Guest Service Executive
| Company Name: | Hilton Garden Inn |
| Employment Type: | Full Time |
| Location: | Ras Al Khaimah |
| Experience: | 2-5 years |
| Degree: | Bachelor |
| Gender: | Any |
| Age: | Any |
| Nationality: | Any |
| Salary: | Unspecified |
| No. Of Vacancies: | 1 |
| Job Description: |
| A Guest Service Executive is responsible for working in outlet Bar of Food and Beverage as needed to deliver an excellent Guest experience while working to achieve departmental targets. What will I be doing? As a Guest Service Executive, you are responsible for working in outlet Bar of Food and Beverage as needed to deliver an excellent Guest experience. A Guest Service Executive will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards: Welcome guests in a polite and friendly manner Outgoing personality that can attract and engage in house and external guests to become loyal repeat customers Take and deliver customer orders, consistently demonstrating high levels of customer service and eye for detail Good conversational skills, excellent social skills Have a system to record guest details and preferences Up-sell with latest departmental incentives Communicate the value and unique selling features of the bar that is compelling and differentiate the property from competitors Strive to achieve departmental targets Support sales and marketing activities Come up with promotions and actively promote to the market, targeting new customers Keep the atmosphere inviting and consistent Well-groomed, Inspire and motivate staff What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! |
