Customer Service Executive
| Company Name: | BD Group LLC |
| Employment Type: | Full Time |
| Location: | Dubai |
| Experience: | 2-5 years |
| Degree: | Bachelor |
| Gender: | Any |
| Age: | Any |
| Nationality: | Any |
| Salary: | Unspecified |
| No. Of Vacancies: | 1 |
| Job Description: |
| Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Take the extra mile to engage customers Key Requirements: A bachelor’s degree in administration or related field. Proven customer support experience or experience as a Client Service Representative Computer skills. Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively |
