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Client Advisor

Company Name: Chalhoub Group – Devialet
Employment Type:Full Time
Location: Dubai
Experience: 2-5 years
Degree: Bachelor
Nationality: Any
No. Of Vacancies:1
Job Description:
About Devialet
Chalhoub Group have signed a new partnership with luxury tech brand Devialet. Headquartered in Paris, Devialet is on a mission to elevate sound to its rightful place in people’s life, innovating across acoustics and purposeful design. Our expansion began with ADH®, a revolutionary patented invention that would forever change high-end amplifiers. This hybrid technology seamlessly blends digital and analog to produce sound quality unlike anything previously experienced. At Devialet, each day is more electric than the last. That’s what it means to be part of an incredible adventure with highly skilled, highly engaged, creative talents. Our engineers, designers, sales, marketing, manufacturing and operations teams are obsessively dedicated to inventing tomorrow so we can carry on delivering incomparable emotion to as many people as possible. Our flagship stores in London, Singapore, Berlin, New York City, Hong Kong and, of course, Paris, ensures the global presence of our revolutionary technology.

What you’ll be doing  
Devialet offers an opportunity to work with Chalhoub Group – the GCC’s leading retailer in luxury and the most exciting Audio retailer brand worldwide, where new opportunities arise, and exciting experiences are often had. We are looking for a tech savvy candidate who delivers exceptional customer experience and can take our clients to Devialet’s Universe to experience the true meaning of sound.
Key Responsibilities
Provide an exceptional sales and advisory service to our customers, using your personal experience and know-how to develop sales and achieve Devialet’s ambitions.
Share your high level of expertise on our products with our customers after in-house training
Build productive, trusting and long-term relationships with clients and fellow team members
Meet and exceed management set sales targets
Be knowledgeable and aware of market trends and competitors
Responsible for opening and/or closing the store
Ensure qualitative monitoring and updating of customer information, accordingly to the company tools (CRM), in order to retain actual customers and detect new high potential ones
Management of stocks, deliveries and shipments to clients (UK and global). Keep tracks of all goods movement or sales and implement inventory on weekly basis.
Ability to ensure excellent quality of daily reporting to Head Office
Educate or assist customers on set up and carry out occasional installations

What you need to succeed
We are looking for candidates who come from a luxury retail background looking to be considered for a full-time Client Advisor role.
You will combine an enthusiastic and authentic approach for our products and our brand but most importantly you will show genuine passion and knowledge of the audio industry.
You will provide an impressive experience to every customer whilst building a loyal clientele.
Experience in a luxury customer-facing sales environment
Excellent understanding of sales principles and customer service practices 
Excellent communication skills and strong interpersonal skills + Excellent Storytelling
Proactivity and ability to foresee and adapt to challenges and problem-solving skills
Tech Savvy