Call Center Representative
| Company Name: | Aerial Optic, LLC |
| Employment Type: | Remote |
| Location: | Dubai |
| Experience: | 2-5 years |
| Degree: | Bachelor |
| Gender: | Any |
| Age: | Any |
| Nationality: | Any |
| Salary: | TBD |
| No. Of Vacancies: | 1 |
| Job Description: |
| I CARE, Integrity, Commitment, Advocacy, Respect, Excellence. To some, these may be mere words, remnants of a time when companies embraced their history and delivered on their promises. At Aerial Optic, LLC we live these Core Values every day. Position Description: Shall work in a call or contact center and help customers with product or service issues. Leveraging channels to include but not limited to phone, chat, email, and social media. Obtain and verify information for incoming orders Enter orders into the database with accurate information Maintain the online call center database and update the contact log Provide service by answering customer questions and offering assistance Handle customer complaints under company guidance and seek assistance when needed Offer suggestions for streamlining the process and increasing efficiency Report malfunctioning equipment and software to supervisors Participate in educational opportunities in order to keep your job knowledge up to date Handle calls with professionalism an courtesy Solid problem-solving skills Strong interpersonal skills Ability to effectivity manage numerous virtual calls Experience working with Military Veterans is a plus! Exhibiting patience and confidence with a diverse clientele Impeccable Appearance Bilingual |
