Brand Ambassador(Sales Assistant)
| Company Name: | Al Futtaim Private Company LLC |
| Employment Type: | Full Time |
| Location: | Dubai |
| Experience: | 1-2 years |
| Degree: | High School |
| Gender: | Male |
| Age: | Any |
| Nationality: | Any |
| Salary: | Unspecified |
| No. Of Vacancies: | 1 |
| Job Description: |
| Male Arabic Speaking | Brand Ambassador(Sales Assistant) | Hugo Boss Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day Overview of the role To maximise sales and provide excellent customer service while adhering to all company standards, policies, and procedures. Representing the HUGO BOSS Brand to the highest standards in all daily activities. What you will do To provide excellent levels of customer service and surpassing customer expectations at every opportunity. To maximise every selling opportunity to achieve store and individual sales targets and KPI indicators To identify customer needs and answer all product-related questions. Be able to respond to queries regarding price, location, features, benefits, and use of HUGO BOSS merchandise. To administer ‘Seven Steps’ selling techniques to enable you to meet set targets To follow Company procedures and processes to maintain the security of stock, customer records and cash handling. To enhance and maintain brand standards of merchandise presentation and housekeeping standards To ensure all customers’ orders and alterations are completed efficiently and on time. Maintaining accurate records of all customer requirements and following company procedures. To Optimise product knowledge to the best advantage in recommending and drawing customer’s attention to products to maximise selling opportunities To resolve customer complaints promptly and successfully by investigating problems, developing solutions, and making appropriate recommendations to the store management To attend and participate in all store meetings and training events as required. Ensuring good communication is maintained. To foster a team working attitude and be open to constructive feedback To check prices and maintain records for all stock as part of the cycle count discipline. To communicate all potential health and safety risks to the store manager and ensure any action always complies with Company safety and security procedures. To take accountability for their own safety and those around them, including colleagues and customers by working to company procedures and highlighting any unsafe working practices. Any other tasks as outlined by the store management team which are necessary to the business demands. To adhere to company policy on dress code and conduct. Required Skilss to be successful High school graduate as a minimum Minimum of 1-2 years of retail sales experience in a luxury brand environment Experience in a fashion customer- and commercial-focused retail environment with sales and customer facing experience and comprehensive product, retail, and industry understanding Microsoft Office skills Personal Attributes: Understand and represent the brand attributes The ability to deal with all management levels within the company Enthusiastic, self-confident, and self-motivated Willing to adapt and take on new challenges. A candidate who is driven to continually improve Always presents a professional image Successfully able to handle multiple demands and competing priorities Professionalism is maintained under all circumstances Works effectively and efficiently Prepared to go the extra mile to achieve targets Seeks opportunities to be proactive and pre-empt client needs Demonstrates respect and politeness and regularly exceeds customer expectations Liaises frequently with customers to keep them fully informed Shows innovation and initiative in setting customer care standards Shows ‘hunger’ and ambition to drive through initiatives and change to achieve company targets Strong selling skills Good interpersonal and communication skills |
