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Associate-CS Phone

Company Name: Sutherland
Employment Type:Full Time
Location: Dubai
Experience: 2-5 years
Degree: High School Diploma
Nationality: Any
No. Of Vacancies:1
Job Description:
Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! 
Customer Service Consultants in this role get to:
Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. 
Respond to inquiries
 about products and services, processing payments, or performing general account maintenance. 
Up-selling customers
 to new products or services may be encouraged.

Our most successful candidates will have:
High school diploma or GED
Demonstrated ability to perform at a high level, to support our high volume of inbound calls
Excellent verbal and written communication skills; proficient reading skills required
Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
Prior customer service experience preferred