Department Coordinator – Customer Experience
| Company Name: | Emirates Islamic |
| Employment Type: | Full Time |
| Location: | Dubai |
| Experience: | 5+ years |
| Degree: | High School |
| Gender: | Female |
| Age: | 25 – 40 |
| Nationality: | Any |
| Salary: | Unspecified |
| No. Of Vacancies: | 1 |
| Job Description: |
| Department Description: Customer experience unit represents critical and strategic function within the organization that is responsible to boost customers experience by handling and managing customer complaints and also is responsible for driving CX initiatives aligned to business goals with various touchpoints such as Branches Priority Centres etc Brief Description: To Support the Head of Customer Experience and the team in day to day administrative functions Interactions with associates at junior levels and simple problem resolutions Data handling and filing Requisitioning for office stationary and other items Maintaining calendar and organizing meetings with Unit Department heads Arranging files presentations for management meetings in a timely manner Maintaining regular follow up on action items Submission of invoices for payments Additional Details: High School Graduation preferred Minimum of 5 years of experience Good communication and written skills Knowledge of Arabic preferred Good knowledge of MS OfficeWord Excel and Powerpoint |
