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Head of Learning & Development

Company Name: Splash Concept
Employment Type:Full Time
Location: UAE
Experience: 2-5 years
Degree: Bachelor
Gender:Any
Age:Any  
Nationality: Any
Salary:Unspecified
No. Of Vacancies:1
Job Description:
1) Training Budget
Plan the annual training budget for the concept
Monitor budgets complaince and present reports on a regular basis to the management
Create a process/framework to measure ROI of all training program
Research on market best training practices and processes 

2) Training Delivery
 Understanding the business strategy and its future capability needs to identify learning priorities across concept and territories
Formulate the annual and monthly training calendars for the concept and territories
Creation & delivery of functional, soft skills and leadership programs for various role holders
Design training content in line with requirements to ensure effective and high quality delivery of training to employees
Applying adult learning theories in learning interventions and driving a culture of continuous development
Driving business initiatives to determine impact of learning effectiveness through engagement and coaching activities.
Promoting innovative approaches to training through use of digital tools
Delivering on key training metrices by mapping the number (%) of employees trained during the year on specific areas (Selling Skills training, ATV and IPC Training, Multi-Skills training, Customer Service Training, Leadership Skills training) & monitoring the (%) increase in the Training Satisfaction / Effectiveness Score.
Delivery of corporate programs

3) Business Partnering
 Partner with the business to drive and ensuring succesful implementation of  key projects such as One CP, Q-Rails and ImOmni
Improve business performance and productivity through bespoke training interventions

4) People Management
Recruit, Establish and Develop a team of trainers across UAE, KSA, and Kuwait
Ensure consistency, standardisation, best practices, and compliances through the team
Engage, motivate, upskill the team to deliver their best