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Executive Housekeeper

Company Name: Centara Mirage Beach Resort
Employment Type:Full Time
Location: Dubai
Experience: 3-5 years
Degree: Bachelor
Gender:Any
Age:Any  
Nationality: Thai national only
Salary:Unspecified
No. Of Vacancies:1
Job Description:
Basic Function: 
Direct, control and coordinate all housekeeping activities in order that all guest rooms; public areas and back of house areas are cleaned and amenities are punctually replenished within budgeted costs with minimum inconvenience to the guests
 
Duties & Responsibilities:
To direct and coordinate all subordinate housekeeping staff to ensure that all day to day operational matters are handled on time and that guest expectation are met
To coordinate with front office to ensure that rooms are serviced according to guests requirements, and vacant rooms are cleaned for new arrivals
To monitor the daily servicing of guest rooms, public areas and back of house areas to ensure they conform to requisite standards
To maintain systems to be able to handle day to day guest requests quickly and efficiently
To prepares duty rosters, vacation plans and schedules and public holiday schedules to ensure efficient use of human resources
To ensure employee uniforms are in good condition and laundered as per hotel standards
To ensure guest laundry is laundered and delivered as per hotel standards, and guests are billed accordingly
To maintain par stocks for all housekeeping operating equipment and supplies and re-orders as required
To monitor the standard of work carried out by contractors engaged by the hotel to ensure that it meets the agreed quality
To oversees inventory control, purchasing, disbursement and control for all aspects of housekeeping operations
To direct and co-ordinate the mini-bar operation to ensure that all day to day operational matters are handled on time and guests are billed accordingly
To administer the hotels ‘Lost and Found’ system
To direct and coordinate all activities of the gardening department
To prepare, monitor and control the hotel’s annual Housekeeping budget
To maintain efficient administration within the department preparing and submitting operational reports on time.
 
Criteria:
Thai national only
Bachelor’s degree in related field
Minimum 3–5 years in similar position with leisure hotels
Currently based in UAE will be first priority for consideration
Pre-opening experience is highly advantageous
Strong administrative skills, along with excellent communication and negotiation skills
Detailed knowledge of working practices of housekeeping department
Capable of preparing reports and presentations in English
Arabic speaker is an advantage but not mandatory