Telephone Operator
| Company Name: | Mövenpick Jumeirah Beach |
| Employment Type: | Full Time |
| Location: | Dubai |
| Experience: | 1+ years |
| Degree: | Bachelor |
| Gender: | Any |
| Age: | Any |
| Nationality: | Any |
| Salary: | Unspecified |
| No. Of Vacancies: | 1 |
| Job Description: |
| The place to savour life! At Mövenpick, we believe indulgence isn’t a privilege – it’s a crucial ingredient in our recipe for happiness. Savouring life’s natural pleasures brings fulfillment, appreciation and positivity. When you smile at life, life smiles back. The Telephone Operator is responsible for providing prompt, courteous and efficient handling of all incoming calls for our external and internal guests, while maintaining attentive, courteous and efficient customer service. We make moments! What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow within your property and across the world Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Answers telephone and directs calls to appropriate extensions or rooms Clearly communicates with guests regarding hotel information, special request, wake up calls and emergencies Directs Heartists to assist guests, upon request Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Your experience and skills include: Minimum one-year experience in a five-star luxury or premium hotel property Guest-centric personality Opera knowledgeable Excellent English communication skills, additional language is a plus Self-motivated and driven to achieve excellence in results Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are much more than a world leader. We are more than 280,000 hoteliers with a purposeful and heartfelt mission: to make every guest Feel Welcome in our 4,700 addresses and on our digital platforms. We are committed to a culture and guided by our values that make our talent Feel Valued. We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities, enjoying a life filled with unlimited experiences. |
