Service Advisor
| Company Name: | Al Futtaim Private Company LLC |
| Employment Type: | Full Time |
| Location: | Dubai |
| Experience: | 3-6 years |
| Degree: | Bachelor |
| Gender: | Any |
| Age: | Any |
| Nationality: | UAE National |
| Salary: | Unspecified |
| No. Of Vacancies: | 1 |
| Job Description: |
| Overview of the role To ensure professional customer journey, customer retention and company’s profitability . What you will do • Ensure customer retention by implementing AF Standard and principle process. • Customer service values and AF values are executed at all times. • Ensure quality is maintained at all times • Increase profitability through sales and upselling incremental packages (product, service) the company offers. • Implement 5S at work. • Perform all duties and responsibilities mentioned in the business SOP. • Compliance with health and safety requirements of the company and preventing any harm to the environment. • Learning and development by upgrading themselves with new technology, work procedures, time standards and relevant technical know-how to maintain or improve work productivity and quality. Required Skills to be successful • Knowledge of Body parts and general mechanical components of repair of Body & Paint . • Strong communication and interpersonal skills able to drive best practices and productivity. About the Team You will work in Body & Paint Business reporting to Reception Supervisor . What equips you for the role • Diploma / Degree in Engineering (Mechanical/ Automobile) • 3-6 years in a reputed workshop as B&P Service Advisor |
