Senior Technical Engineer
|Company Name:||The Emirates Group|
|Employment Type:||Full Time|
|No. Of Vacancies:||1|
To Design & Support IT-solutions for the EK Group. Working as part of a design & Support team, the Senior Technical Engineer will design, develop, support, and deliver robust and cost-effective solutions for both Business and IT led initiatives including solution development and cost estimations, configuration and deployment, Business Case Development & Approval.
To support, contribute and ensure solution compliance to the enterprise architecture, production processes, QMS and other EG-IT standards.
To support, contribute and ensure development of the roadmap of the concerned technology roadmap aligning with IT strategy.
Provide expert technical consultancy and guidance to EG-IT dealing within the technology area and act as lead technical member in the Project team delivering the work packages assigned.
Develop IT Solutions that meet customer requirements. Ensure that the design is robust, appropriate and of high quality and conforming to corporate standards and in line with the technical strategy.
Ensure that the developed architecture/solution meets the service level requirements in terms of expected availability, capacity, continuity, security, performance and reliability. Ensuring that the developed architecture/solution meets the service level requirements in terms of expected availability, capacity, continuity, security, performance and reliability.
Foster the development of high performing technical teams to meet strategic architectural objectives.
Develop Solution architectures for assigned projects with established EA standards and also to support in the development of technology advancements and adaptation of new technologies.
Collaborate with other IT Technology Teams to implement ongoing monitoring of the relevant technology to ensure severity 1 & 2 Incidents are configured within EMS.
Provide guidance to Project managers / Technology Team Managers for solution definition, technical design and development of in house developed solutions. These are to be delivered as per agreed costs and timescales to meet signed off functional, technical and process requirements.
Ensure that assigned incidents are resolved within the agreed Service Levels and problems are defined and analysed in line with the Problem Management Process. Ensure that solutions to problems meet the architectural and security standards within the technology area and impact to the business is minimised. Own & manage changes within the Technology Area.
Publish and maintain high quality documentation for technology area. Working within the standard templates and documentation guidelines which includes detailed design, configuration details, support procedures, operations manuals and deployment architecture.
Manage ‘End of Life’ replacement of equipment and/or software within the technology area to ensure conformance to technical standards and support the Technology initiatives and directions.
Ensure the process and Enhancement specifications are translated into effective programs with error free code using the enterprise development tools, methods and languages.
Qualifications & Experience
Qualifications: Degree or Honours (12+3 or equivalent) – Information Technology
Experience: 8+ years in Information Technology
Knowledge/skills: ITIL and AGILE Frameworks
SharePoint Platform Administration Skills:
5+ years of experience as SharePoint (Online & on premise), Azure and Office 365 administrator and Troubleshooting experience.
Experience in Microsoft Technologies like Office 365 & Services, Microsoft Azure, SharePoint, Active Directory, SQL Server, IIS and Office Web Apps.
Hands-on experience in planning, designing, installation, configuration, customization of SharePoint Server 2019/2016/2013/2010/2007, SQL 2012/2008 and ADFS 2.0 /3.0
Experience in SharePoint migrations from SharePoint 2013 to SharePoint 2016/2019 and SharePoint Online.
Hands on experience in installation and configuration of SharePoint server farms, configuring SharePoint servers, resource planning and cumulative patch updates.
Proficient in creating PowerShell scripts to manage on Premise environment.
Database backup planning and restoring process co-ordination with databases teams.
Experience in migrating on premise applications to Azure PaaS or IasS and configuration of VNETs and subnets.
Hands-on knowledge of CI/CD Pipeline and Azure DevOps integration.
Experience in providing solutions for automating business processes using Azure Cloud, Office 365 and Power Platform.
Research, evaluate and roll out new services to increase efficiency of business and operations.
Content database migration as per Microsoft roadmap.
Strong understanding of cloud applications, concepts and the storage, compute, and networking components of Microsoft Azure.
Power Platform Administration Skills:
Hands-on experience in administering Power Platform (Power Automate, Power Bi, Power Apps, Power Virtual Agents and Dataverse).
Hands on development experience on Power platform.
Familiarity with integration of Power Apps Common Data Services and other sources and knowledge on data design and migration practices.
Strong foundational knowledge of Office 365 platform including Microsoft Power Platform, Azure AD, and Azure logic apps, security, and DLP.
Proficient in creating PowerShell scripts, experience in data connections, gateways.
Excellent verbal and written communication skills, including the ability to explain technologies, hnical and business concepts to multiple audience