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Pub Manager

Company Name: FIVE Hotels and Resorts
Employment Type:Full Time
Location: Dubai
Experience: 3+ years
Degree: Bachelor
Nationality: Any
No. Of Vacancies:1
Job Description:
The Team
Our F&B team is an integral piece of the puzzle. They are cultured yet trendy hosts with an innate ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond – crafting exciting memories for our guests that last a lifetime.

The Candidate
As pub Manageryou will join a committed F&B team, driven with the intent of delivering ‘FIVE-star’ guest experiences to an international diaspora in the heart of vibrant Dubai and Zurich.

The VIBE at FIVE is all about performing optimally while having the best professional experience of your life. You will be expected to have a passion for your role, disrupt norms all whilst having the best time of your life.

As our ideal candidate, you have proven experience in a highly active environment. Your organizational, communication, and leadership skills are second to none and you enjoy developing guest solutions that break boundaries.

We are looking for a natural self-starter who demonstrates creative and critical thinking abilities, can focus on, and execute, tasks with a sharp eye for detail. An outgoing, people-friendly personality with an ability to think ‘on your feet’ during changing situations is also essential.

You’ll work closely with the management team to develop constantly evolving service goals.

Key Responsibilities
Will be responsible for taking the lead in driving an increase in business across all FIVE outlets
Set an example by reporting to duty punctually wearing business attire according to FIVE’s dress code and grooming standards, maintaining a high standard of personal appearance and hygiene at all times
Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the set example
Ensure that the place of work and surrounding areas are kept clean and organised at all times
Inspire the team to execute the highest level of service standards at all times
Understand the concept(s) of the outlet(s) thoroughly and train all employees of the outlet(s) in regards to the concept(s)
Set a sterling example in terms of service, products and knowledge to the team, that reflects the concept(s) of the outlet(s)
Organise tastings of daily dishes and new menus
Be knowledgeable of the existing POS systems
Lead the outlet(s) efficiently in cost and expenses, constantly delivering the highest quality of F&B services, as well as driving high top line revenue and profit results
Produce reports and analysis of the outlet(s) and present the reports in the monthly performance meeting.
Assist in the preparation of the outlet’s budget
Monitor operating supplies and equipment and reduce spoilage and wastage successfully
Establish a pool of qualified and trained full and part time employees in conjunction with FIVE’s People Services Department
Manage daily or weekly meetings with the kitchen teams and foster team work to constantly develop the outlet(s) for greater success
Conduct daily pre-shift meetings with team members on preparation, guest profiles, services to be performed and menus served
Prepare and review the outlet’s Operations Manual updates annually in accordance with the Assistant Head of Department
Handle guest enquiries and complaints in the outlet(s) in a courteous and efficient manner and report to the Head of Department / Assistant Head of Department ensuring that an effective follow-up is performed with the concerned guests
Efficient up-selling for all items offered by the department to be assured
Conduct monthly inventory of operating supplies and equipment together with the stewarding department
Act as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department

What We’re Looking For
Hands-on approach and flexibility with a ‘can-do’ work attitude
Commitment to delivering exceptional F&B services with a passion
Minimum of 3 years’ experience at a senior management level, from a hospitality / restaurant background (UAE experience desirable)
Previous experience managing a pub
Strong leadership and management skills
The ability to build and maintain positive and effective relationships
Strong project management, budget and time management skills and an ability to work under pressure and within set deadlines
Systemized and profitable mindset
Ability to find creative solutions while taking ownership for all duties and tasks assigned

Rewards At Work! Benefits For Life!
Live the exciting FIVE Life
Attractive incentive schemes
Rapid career advancement 
Team-spirited colleagues