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Pool Bar Manager

Company Name: InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa
Employment Type:Full Time
Location: Ras Al Khaimah
Experience: 2-5 years
Degree: Bachelor
Nationality: Any
No. Of Vacancies:1
Job Description:
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
Effectively manage the Pool Bar by ensuring the following:
Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
Adhere to opening and closing procedures
Adhere to bill-paying procedures
Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
Personally meet and farewell a minimum of 80% of your customers
Encourage and motivate staff to provide optimum service during all shifts
Share recommendations and guest comments to the Chef and Director of Food and Beverage to reflect current customer profile
Develop and implement a Promotions Calendar for F&B products in the restaurant
Manage special event concepts
Anticipate market changes and review operations when necessary
Conduct competitor analysis
Create positive publicity opportunities
Manage customer database and utilize it effectively
Up-sell property facilities
Actively pursue cost-saving measures
Recycle wherever possible
Liaise with the Sales Manager during the tender process to obtain new accounts; Food and Beverage-specific
Manage wage and beverage cost
Stock control
Analyze food and beverage statistics through the point-of-sale system
Works with Superior on manpower planning and management needs
Works with Superior in the preparation and management of the Department’s budget

What We need from you:
Demonstrated ability to interact with customers, employees, and third parties that reflects highly on the hotel, the brand, and the Company.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by a local government agency.
Problem-solving, reasoning, motivating, organizational and training abilities.
Good writing skills
Leadership Skills
Diploma in Hotel Management, Food and beverage, or related field.
4 years of related experience, including supervisory experience, or an equivalent combination of education and experience