Pool Bar Manager
Company Name: | InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa |
Employment Type: | Full Time |
Location: | Ras Al Khaimah |
Experience: | 2-5 years |
Degree: | Bachelor |
Gender: | Any |
Age: | Any |
Nationality: | Any |
Salary: | Unspecified |
No. Of Vacancies: | 1 |
Job Description: |
A little taste of your day-to-day: Every day is different, but you’ll mostly be: Effectively manage the Pool Bar by ensuring the following: Oversee the Implementation of standards as detailed in the departmental standards and procedures manual Adhere to opening and closing procedures Adhere to bill-paying procedures Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc Personally meet and farewell a minimum of 80% of your customers Encourage and motivate staff to provide optimum service during all shifts Share recommendations and guest comments to the Chef and Director of Food and Beverage to reflect current customer profile Develop and implement a Promotions Calendar for F&B products in the restaurant Manage special event concepts Anticipate market changes and review operations when necessary Conduct competitor analysis Create positive publicity opportunities Manage customer database and utilize it effectively Up-sell property facilities Actively pursue cost-saving measures Recycle wherever possible Liaise with the Sales Manager during the tender process to obtain new accounts; Food and Beverage-specific Manage wage and beverage cost Forecasting Stock control Analyze food and beverage statistics through the point-of-sale system Works with Superior on manpower planning and management needs Works with Superior in the preparation and management of the Department’s budget What We need from you: Demonstrated ability to interact with customers, employees, and third parties that reflects highly on the hotel, the brand, and the Company. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by a local government agency. Problem-solving, reasoning, motivating, organizational and training abilities. Good writing skills Leadership Skills Diploma in Hotel Management, Food and beverage, or related field. 4 years of related experience, including supervisory experience, or an equivalent combination of education and experience |