|Company Name:||BUREAU VERITAS|
|Employment Type:||Full Time|
|No. Of Vacancies:||1|
|Your career is about more than building a resume — it’s a chance to Leave Your Mark.|
We are delighted to offer a unique opportunity to join our Marine & Offshore organisation as Planner for Ships and Services (NS) Department. Position is located in Dubai.
The job incumbent is responsible for managing client requests, assigning, autonomously or after Operations Manager validation, the most appropriate surveyor(s) and then confirming to the client. Objectives are to ensure client satisfaction and internal efficiency. It is a key position enabling to optimize front office efficiency.
Review client job requests and conduct initial analysis to scope the job (type of job, ship/equipment types, date, location, time requirement.
Manage workload for surveyors and qualification conflicts, if any, and plan chargeable and non-chargeable activities of surveyors.
Propose assignment of surveyor to a given job based on multiple criteria (client preferences, travel constraint and specificities, surveyors’ availability, etc)
Manage planning confirmation through the use of MyChronos for management and optimize resource planning.
Manage post-scheduling by taking care of re-scheduling and ensure full accuracy of scheduling data past-present-future (eg. duplicate jobs, missing data).
Support client timely by answering process related and technical queries.
Track KPIs related to scheduling, consolidate figures and provide a first level analysis to the manager.
Mentoring and monitoring of surveyors.
Effective monitoring of jobs in accordance with KPIs and keeping track of all survey requests.
Co-ordination with other Admin teams (T&E and Invoicing) to ensure efficiency of the end-to-end process.
Undertake other adhoc projects as directed by NS Operation Manager.
Fluency in English.
Minimum 2 years job experience in similar roles.
Possess excellent communication, networking and influencing skills.
Ability to inspire and motivate team members.
Business driven and have good business acumen.
Specific Responsibilities and KPIs:
Work done within the allocated time frame,
Annual HSSE KPI.
Shaping A World of Trust
To be successful in this role, the right candidate will be able to demonstrate their ability to comply with our Absolutes (Safety, Ethics and Financial Control), and also Our Values (Trusted, Responsible, Ambitious & Humble, Open & Inclusive).
WHAT WE VALUE AT BV
We serve as guardians of integrity, upholding the highest standards responsibly. We create trust between businesses and those they serve, demonstrating the ambition to work hard and the humility to learn and grow. We cultivate an open and inclusive environment wherever we operate. And ethics, safety and financial control serve as the foundation for our shared culture.
Being part of the BV family, is more than just working, it’s being convinced that you will leave your mark…. in shaping a world of trust.