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Junior Floor Supervisor – Restaurant

Company Name: Kitopi
Employment Type:Full Time
Location: Dubai
Experience: 2-5 years
Degree: Bachelor
Gender:Any
Age:Any  
Nationality: Any
Salary:Unspecified
No. Of Vacancies:1
Job Description:
Kitopi is the world’s leading managed cloud kitchen platform – we partner with restaurants and food concepts to help them expand beyond borders. Founded in 2018, our mission is to satisfy the world’s appetite and we currently work with over 150 brands.
 
Kitopi (pronounced: “Kee-Toh-Pee”) stands for Kitchen Utopia. We serve as enablers to our brand partners in the food market by providing services centered around (but not limited to) sourcing, preparing, producing, and packaging – working closely with our delivery partners to help deliver exceptional food, on our customer’s terms. We are able to achieve this with our in-built, pioneering cloud kitchen technology – a first-of-its-kind innovation.

Our services have also expanded beyond the kitchen to include subscription-based meal plans, and a first-of-its-kind on-demand food court concept Mix ‘N’ Match. Kitopi currently operates more than 80 kitchens across the UAE, KSA, Kuwait, and Bahrain, thanks to more than 3000 amazing Kitopians.
 
And we can’t wait for you to join us.

A restaurant supervisor is tasked with ensuring that a restaurant runs smoothly. This can involve many different tasks, including hiring and training staff, managing schedules, and ensuring compliance with all food health and safety requirements.

The role of the restaurant supervisor can also be a customer-facing one. Supervisors may need to support the broader restaurant staff by waiting tables or seating customers. They will also be in charge of both responding to customer complaints and resolving them.
Assist in the hiring and training of new employees as well as the continuous training of existing staff
Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff
Maintain high-quality food standards
Oversee our kitchen staff’s compliance with all health code and sanitation requirements
Provide exceptional customer service and lead staff to do the same
Respond to customer complaints quickly and resolve them effectively
Develop strategies for improving our customers’ dining experience
Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
Maintain inventory of all needed supplies
Identify methods our restaurant can use to cut waste, decrease costs, and improve profits
Manage the work schedules of our restaurant’s staff

So, what does it really mean to work at Kitopi?
We are constantly striving to make Kitopi the best place to work, in the world. We want to empower you to be the best version of yourself every single day – we wouldn’t have it any other way. Our Kitopi values act as our guiding principles to help ensure that everyone feels safe, included, and that they belong. 

While we have offices in 6 countries, we are over 75 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy against racism, bigotry, and hate. 

Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy – you get to choose the environment you want to work in the countries your role is based because we believe that will help you deliver work you’re proud of. 

Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.