Housekeeping Attendant
| Company Name: | Raffles Dubai |
| Employment Type: | Full Time |
| Location: | Dubai |
| Experience: | 2+ years |
| Degree: | Secondary Education |
| Gender: | Any |
| Age: | Any |
| Nationality: | Any |
| Salary: | Unspecified |
| No. Of Vacancies: | 1 |
| Job Description: |
| To provide a consistent housekeeping service to guest rooms, balconies, bathrooms, restaurants, public areas and circulatory areas that meets the hotel’s standards for cleanliness and presentation. KEY ROLES & RESPONSIBILITIES Cleans and maintains areas of responsibility according to set standards and procedures Replenish guest supplies Ensure guests requests are promptly and courteously met Report damage or malfunction in hotel rooms/areas to Supervisor Maintain equipment in a proper state of cleanliness and repair Maintain a section room report as well as a daily productivity report Attend daily briefings with supervisor and takes on daily assigned tasks Reports lost and found articles to the housekeeping office immediately Handle guest complaints, reporting them to Supervisor immediately Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor Record room status in allocated section accurately Comply with hotel’s health, safety and hygiene policy Adhere to personnel grooming and hygiene standards Attend meetings and training sessions as required Carry out valet services when required (e.g. delivery of linen, processing laundry orders) Fully understands the difference in guest levels (VIPs) and Room Categories Must adhere to all Lost and Found procedures Proper follow up of HK SOPs Must comply with all fire evacuation procedures and first aid trainings Must comply with Raffles grooming standards To attend proper trainings and have best conduct at work PERSONAL ATTRIBUTES Good organizational skills Good level of engagement with guests Good knowledge of Housekeeping Operations QUALIFICATIONS Secondary education Good Housekeeping knowledge EXPERIENCE Minimum 2 years experience in a similar capacity in a luxury hotel environment |
