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Guest Service Agent

Company Name: Mövenpick
Employment Type:Full Time
Location: Dubai
Experience: 2-5 years
Degree: Bachelor
Gender:Any
Age:Any  
Nationality: Any
Salary:Unspecified
No. Of Vacancies:1
Job Description:
First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

Opportunity to develop your talent and grow within your property and across the world!
Learning programs through our Academies
Employee benefit card offering discounted rates in Accor worldwide
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing: 
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience 
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling 
 
Your experience and skills include:
Service focused personality is essential; experience is an asset
Prior experience working with Opera or a related system
Fluency in Arabic is an advantage
 
Your team and working environment:
Mövenpick Hotel Apartments Downtown Dubai offers 244 fully serviced and furnished hotel apartments that shares the neighbourhood with Burj Khalifa. In the history-making Downtown Dubai district, walking distance to the world’s tallest building, its famous fountain and The Dubai Mall.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.