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Group Leader Replenishment

Company Name: IKEA
Employment Type:Full Time
Location: Dubai
Experience: 2+ years
Degree: High School/ Diploma
Gender:Any
Age:Any  
Nationality: UAE National
Salary:Unspecified
No. Of Vacancies:1
Job Description:
About Al-Futtaim Private Company LLC
No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

About Al-Futtaim IKEA
GROWING TOGETHER…
We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.

Job description
About you
You will be ensuring the service levels and customer satisfaction in Sales departments are maintained to the highest standards by managing the day-to-day operation very effectively. Promote the IKEA Concept as a tool.
What’s more, we believe that you have the following knowledge, capabilities and motivation:
Live and share the IKEA values every day
High School/ Diploma
Must have at least 2 years’ experience in an existing IKEA store or retail supervisory experience, goods-flow/supply knowledge (Logistics) preferred.
Flexibility to work in rotation and night shifts
Ability to spend up to 100% of work time standing or moving about the departments within the store.
Must be able to lift heavy weight and bend for long periods
Good written and verbal English
PC literate

About The Role
You are responsible to secure the replenishment process in sales spaces prior to the store opening by taking advantage of IKEA Goods Flow Concept to strengthen IKEA’s position as the best home furnishing store, and leads to a commercial presentation of the products.

Key Responsibilities:
Commercial
To work with colleagues in other functions in order to drive sales growth and sustained, long-term profitability. 
Co-operation with the Warehouse Group Leader and secure a tight co-operation between Goods receiving and the team that works on replenishment of the Market Hall
Co-operation with the Shopkeepers plan all changes in the commercial areas so that goods movement and replenishment can be optimised
Assist the ISL Manager with the responsibility for back flow replenishment in order to ensure that the store is fully stocked at all times, especially during peak hours.

Operational
To achieve sales space replenishment with flexibility and volume taken into consideration when merchandise to the sales floor from the stockroom using replenishment reports
To assists in the stocking/merchandising of incoming truck shipment to the sales floor and stockroom
To make use of product knowledge and article information in performing the replenishment task
To prevent maintenance of all equipment used in the replenishment process like pallet jacks etc

Customers
To Work overnight filling the shelves and prepares the store when customers are not present, which eliminates safety issues for customers such as tripping over empty boxes
Making sure that all empty boxes are removed, and the area is ready for customers before store opening

People Management and Development
Manage a team of coworkers that work with replenishment including recruitment and training of their competence
Plan the weekly schedules of all co workers
Be Train the Trainer for the department and ensure all the co-workers in the department are trained in Product Knowledge, customer service training, Concept training, H&S trainings
Provide the In Store logistics manager with feedback and their recommendations during the Probationary period reviews and annually reviews for the staff in the customer service department.
To ensure that all receiving co-workers and internal customers adhere to the pre scribed safety and security routines

Financial
Act as Payroll administrator, be a super user for the Staff Management System, and generate the schedules using the system. Monitor attendance of the co-workers and monitor sickness and other absences levels.