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F&B Captain

Company Name: PULLMAN
Employment Type:Full Time
Location: Sharjah
Experience: 2-5 years
Degree: Bachelor
Gender:Any
Age:Any  
Nationality: Any
Salary:Unspecified
No. Of Vacancies:1
Job Description:
You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

What is in it for you:
Work with a diverse group of heartists
Be a part of Accor prestigious team
Start your career with us and advance further your opportunities
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Career development opportunities with national and international promotion opportunities. The sky is your limit
 
What you will be doing:
Assist guests regarding menu items in an informative and helpful way
Have full knowledge of beverage lists and promotions, menu items and preparation methods
Follow all safety and sanitation policies when handling food and beverage
Welcomes customers when they arrive at a restaurant, cafe, or other eating or drinking establishment
Introduces customers to the menu and announces daily or seasonal menu specials
Answers questions about menu items, ingredients, and pricing
Takes customers’ orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them
Passes customer orders along to kitchen staff for preparation
Prepares drinks and serves them to customers
Collects food orders from the kitchen, verifies that they are correct, and serves them to customers
Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary
Removes used dishes, glasses, and flatware from tables
Prepares cheques and delivers them to customers
Processes cash and credit card payments and returns change to customers if necessary
Sets tables with dishes, glasses, and flatware and refills condiments
Maintains familiarity with menu items, specials, and restaurant information
Meets with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs

Your experience and skills include:
Ability to focus attention on guest needs, remaining calm and courteous at all times
Strong interpersonal and problem solving abilities
Ability to work well under pressure in a fast paced environment
Ability to work cohesively and collaboratively as part of a team 

Your team and working environment:
The very first Pullman in Sharjah which had a grand opening on February 20, 2020 is a sleek welcoming modern hotel providing 5-star chic urban setting for new generation of business & leisure travelers. Pullman Sharjah is the top 10 tallest towers in Sharjah skyline, an iconic new rise standing 160 meters tall hosting commercial & residential units along with Oriana Royal Care- A boutique healthcare facility. Pullman Sharjah is at a walking distance from “Sharjah Expo Center”.
 
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.