HomeUAEAbu DhabiCultural Guide

Cultural Guide

 
Company Name:TKCA Project Development ConsultancyCompany Industry:Hotels / Hospitality
Employment Type:   Full TimeLocation:Abu Dhabi
Experience: 2 – 8 years
Degree: Bachelors Degree
Gender:Any
Age:Any  
Nationality: Any
Salary:Unspecified
Job Description:
We are looking for enthusiastic, passionate and dedicated Guides to work at a new
and highly prestigious cultural attraction set to open in Abu Dhabi in March 2019.
As part of a skilled and high-performing team, you will provide the warmest welcome
and highest level of customer service to visitors at an outstanding cultural destination
in Abu Dhabi – which is being opened up to the public for the very first time. You will
host and guide guests throughout this national landmark revealing its amazing
stories in engaging and exciting ways. Sharing the story of Abu Dhabi in a world-class
attraction, you will represent Emirati culture and traditions for visitors, locals and VIPs.
You will need excellent communication skills and be able to motivate and inspire
groups in the way you tell stories and interpret important and beautiful artefacts. You
will be skilled in hosting diverse audiences – including families, adults and schools,
delivering tours, answering questions and sharing the knowledge and importance of
the venue and all its’ important objects and artworks.
This is a new team at a very prestigious cultural attraction and full training will be
provided by international experts. The guiding team will provide skilled interpretation
to the highest level to all visitors and will be ready to share these important stories
with all visitors.
We are looking for bilingual guides who either speak; Arabic & English, Russian &
English or Chinese & English. Emira ti nationals are especially encouraged to apply.
To register interest in the role, candidates are required to apply before the 1st of
February 2019, with a resume and one-page covering letter detailing their experience
and clearly demonstrating their genuine passion for the role.
Successful candidates will be invited to interview on the 7 th , 8 th or 9 th of February.
Please note, the opening season will begin on March 1st, therefore candidates must be
available to attend the interview on one of the dates above and be prepared to start
training on February 17 th .
Information on contract & remuneration
12-month fixed term contract with 3 month probation period.
Working hours will be based on the full-time equivalent of 40 hours per week,
with both full and part-time options being offered. Flexible working will be
required.
A lump-sum payment will be made for completion of the mandatory training
sessions from 17th February – 6th March.
Monthly salary includes Housing & Transport allowance.
Working hours will include some weekend and Public Holiday working
20 days holiday allowance, additional holidays may be granted due to shut
down periods of the cultural attraction, which may occasionally be at short
notice.
Benefits:
Pension provision (Emirati nationals)
Health Insurance (non-Emirati nationals)
Annual flight allowance (non-Emirati nationals)
Main Responsibilities
To provide the highest standards of customer care and service on site, through
skilled hosting and engaging storytelling.
To passionately communicate the content of the venue in an active and
memorable manner, always ensuring accuracy and respect for the artefacts.
To demonstrate empathy and awareness when interacting with people of
diverse nationalities and backgrounds, working as an ambassador for the UAE.
To be a confident public speaker & demonstrate good Interpersonal skills.
To work as part of a team being social, sensitive and supportive towards your
fellow team members.
To promptly and courteously deal with queries and requests as well as
welcoming feedback and comments, and respond as necessary.
To fully understand health and safety requirements and follow procedures
when necessary.
To run tours and host groups professionally and on time.

Desired Candidate Profile
Desirable Skills & Competencies
Existing experience in education, the arts or culture.
Affinity with UAE heritage, arts & culture.
Previous tour guiding experience or public speaking.
Experience with the public, children and school groups.
Requirements
Flexibility in terms of schedule and working hours.
Availability from 17 th February onwards.
Bilingual speakers: Arabic & English OR Chinese & English OR Russian &
English.
Application Checklist:
❏ CV
❏ Cover letter stating experience and demonstrating genuine passion for the role
❏ Specify your spoken languages
❏ Confirmation you’re available to start training on Feb 17th
❏ First and second choice for the interview date.
Applications can be sent to [email protected], please make sure to
provide all the information listed in the checklist above.
Invitations for the interview will be sent on Sunday, February 3rd
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