Claims Administrator
| Company Name: | Allianz Group |
| Employment Type: | Full Time |
| Location: | Dubai |
| Experience: | 1-2 years |
| Degree: | Bachelor |
| Gender: | Any |
| Age: | Any |
| Nationality: | Any |
| Salary: | Unspecified |
| No. Of Vacancies: | 1 |
| Job Description: |
| The Allianz Group employs over 160,000 people in over 70 countries worldwide, each with their own in-depth experience of local markets and all focused on a common goal – local expertise and global presence Allianz Care are the international health insurance experts at Allianz Partners. Our focus is on addressing the health and wellbeing protection needs of clients worldwide, through the delivery of straightforward, innovative solutions that make each client feel understood, confident and valued. Job Description The role of a Claims Administrator involves the preparation and recording of medical claims for clients worldwide, from Australia to Germany and Argentina to Italy, all countries are catered for. We ensure a high level of customer service, while registering claims within our service level agreement. The Claims Department is a very fast paced and challenging environment, with many different languages used and a mixture of cultures. Key Responsibilities Preparation, Scanning and Registering of incoming claims received by post and email to ensure that daily clear to zero targets are achieved. Data enter incoming claims to optimize claims adjudication and ensure departmental Service Level Agreements are achieved. Collate and post claims letters in order to provide clients with notification of their claim settlement. Liaise with other departments for support to ensure an efficient and professional response is given, thereby achieving customer satisfaction. Support Global Offices with administration duties. Maintain accurate filing records in a manner that allows files to be located quickly, thereby ensuring that customer queries can be dealt with efficiently. Resend unsuccessful emails ensuring customers are notified of the status of their claim. Other ad hoc duties as required. Requirements 1 – 2 years Administration experience Keyboard skills Proficiency in MS Office A highly customer-focused individual with strong interpersonal and communicative skills Excellent attention to detail Team player Ability to work under pressure and to meet tight deadlines and service standards Fluency in English The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies. Allianz Partners is an Equal Opportunities Employer |
