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Business Operations – PMO Practitioner

Company Name: Accenture
Employment Type:Full Time
Location: Dubai
Experience: 2-5 years
Degree: Bachelor
Nationality: Any
No. Of Vacancies:1
Job Description:
Build Relationships
Manage relationships with stakeholder groups and work with key individuals across corporate functions, finance, center of excellence, geographic units and the business to develop solutions

Control delivery of programs, projects and/or managed services
Deliver desired business outcomes and/or service commitments through effective planning and execution
Manage the delivery effort including change, demand and support of operations management within schedule, cost, quality, effort and SLAs
Prioritize and manage the scope of the assigned program, project or contracted service
Identify, understand and effectively manage milestones and dependencies across multiple stakeholders ensuring clear accountabilities and shared understanding of impact
Manage issues and risks of the assigned program, project, releases or contracted service

Act as a point of a contact for programs, initiatives, and operations for an assigned area.
Support program/project communications including team calls, agenda and materials to keep relevant stakeholders informed and engaged
Execute timely delivery
May manage policy controls, process metrics and integration with other functional teams
Track, measure and report project costs, performance issues and risks
Support management and mitigation of project / operations risks and issues.
Provide support to continuous improvement efforts for processes, tools, metrics and training based on ongoing experience, process metrics and feedback from stakeholders
Collaborate with geographic teams to meet the needs of strategic initiatives
Support standard management reporting processes and metrics by creating templates, job aids and other materials as required
Undertake roles within the function for a period of time

Monitors delivery of programs, projects and/or managed services
Monitors delivery performance and quality using metrics and status reporting and implement continuous improvements
Supports the management of financials, contractual, and operational commitments in alignment with contract and original deal economics, as well as cost management targets

Plan programs, projects and/or managed services
Baseline the scope and estimate and plan the work
Plan and manage resourcing/staffing within a globally sourced delivery model

Risk and Compliance
Create consolidated project status reporting and review project status and to identify issues. They may address risks and concerns directly with project stakeholders or action item assignees, or raise them to the attention of senior management for further direction

Relevant Degree and Certifications