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Assistant Manager

Company Name: Atlantis
Employment Type:Full Time
Location: Dubai
Experience: 2-5 years
Degree: Bachelor
Nationality: Any
No. Of Vacancies:1
Job Description:
About The Role
Assistant Manager in Aquaventure Guest Services oversees a wide variety of services and facilities provided to the Waterpark guests. The role is responsible for monitoring the cabanas and buggy service operations while ensuring our guests receive 5 star service in every interaction. You’ll supervise the logistics of sun loungers and umbrellas as well as overlook special and private events across Aquaventure guest areas. Assistant Manager in Guest Services works closely with the Recreation team and F&B outlets within the waterpark to ensure flawless service to both in house and external guests. Delivering staff briefings and training sessions, handling guests complaints and attending to emergencies across the resort are huge part of the role as well.  
About You
We’re looking for candidates with solid exprience in high volume entertainment facility, ideally in a luxury hospitality environment.
You should be able to demonstrate excellent communication skills and cooperate closely with both senior management and junior colleagues.
Experience managing large teams and juggling multiple priorities is a must.
You need to be comfortable with working fully outdoors in hot and humid conditions. 
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.